Industries

Every industry has its questions. We help answer them.

Different markets. Different pressures. Better decisions start with evidence.

  • A bank wants to understand why customers are saving less.
  • An FMCG manufacturer needs to know whether slowing sales reflect changing consumer demand.
  • A telecom operator is deciding which customer segments to prioritise.
  • An investment team wants to incorporate consumer sentiment into its economic outlook.

The business questions are different. But the underlying challenge is the same: making important decisions with an incomplete view of consumers and markets.

Kasi combines proprietary African consumer intelligence, applied AI and experienced analysts to help organisations understand changing behaviour, investigate opportunities and make evidence-backed decisions.

Banking & Financial Services

Your balance sheet tells you what customers did. What explains their next move?

A young woman smiling at her phone while banking on the go

Banks have extensive internal data on accounts, transactions, lending and deposits.

But internal data alone may not reveal how consumers feel about their financial futures, which financial pressures they face or how their needs are evolving beyond their existing banking relationships.

Questions we help investigate

Growth & Customer Strategy

  • Which consumer segments present attractive opportunities for savings, lending or investment products?
  • How are financial priorities changing across income and age groups?
  • What unmet needs could inform new customer propositions?

Risk & Financial Resilience

  • Are households experiencing increasing financial pressure?
  • How are consumers adapting their saving and borrowing behaviour?
  • Can consumer financial indicators contribute useful information to internal risk monitoring?

Brand & Competitive Intelligence

  • How do consumers perceive different financial institutions?
  • What influences bank consideration, preference and trust?
  • Which customer experiences matter most?

Relevant Kasi intelligence

  • Consumer Confidence
  • Financial Freedom
  • Cost of Living
  • Banking Brand Intelligence
  • Financial Planning
  • Consumer Segmentation
FMCG & Retail

Your sales show what's happening. Consumer intelligence helps you understand the market around it.

A shopper reaching for products in a supermarket aisle

Consumer goods companies track sales, distribution, promotions and market share.

But these measures do not always explain how household priorities are changing, which categories face affordability pressures or why consumers choose different products and retail channels.

Questions we help investigate

Category & Demand

  • Which product categories are showing stronger or weaker consumer demand signals?
  • How are household financial pressures affecting purchasing priorities?
  • Where do consumer behaviours differ across segments?

Brand & Competitive Strategy

  • What influences brand consideration and purchasing choices?
  • Are consumers becoming more value-conscious?
  • How are perceptions of national and private-label brands evolving?

Retail & Channel Strategy

  • Where do consumers prefer to shop?
  • What influences store choice and cross-shopping?
  • How important are price, promotions, convenience and trust?

Relevant Kasi intelligence

  • Consumer Basket
  • Retail Demand Index
  • Share of Wallet
  • Cost of Living
  • Consumer Confidence
  • Brand Intelligence

Case studies

Telecommunications & Media

You can measure usage. But do you understand the changing consumer behind it?

Three friends using their smartphones on a busy street

Telecommunications and media businesses operate in markets where affordability, technology adoption, content preferences and consumer expectations can shift quickly.

Internal usage data shows engagement with your services. External consumer intelligence can provide a broader perspective on needs, preferences and competing priorities.

Questions we help investigate

Customer Growth

  • Which consumer segments have distinct digital needs?
  • How are affordability pressures influencing service priorities?
  • What factors shape customer consideration and adoption?

Products & Innovation

  • Which consumer needs could support new digital services?
  • How do consumers perceive emerging technologies?
  • What barriers might limit adoption?

Media & Engagement

  • How are media preferences changing?
  • Which audiences respond differently to content and platforms?
  • How do consumer lifestyles influence engagement?

Relevant Kasi intelligence

  • Cost of Living
  • Consumer Confidence
  • Media Intelligence
  • AI Perceptions & Adoption
  • Consumer Segmentation
  • Thematic Consumer Studies

What clients say

“Your timely market insights have been invaluable for our quarterly meetings… We've seen a significant increase in the quality and depth of the materials you provide…”

Tendai Lisa VengeAccount Executive, Dicomm McCann

Case studies

Investors & Institutional Research

Financial markets measure prices. Consumer intelligence adds another dimension.

An analyst reviewing market data across several screens

Economists, investment analysts and financial institutions use macroeconomic data, company disclosures and market indicators to assess economic developments.

But these sources do not always capture household expectations, perceived financial stress or changing consumer behaviour directly.

Questions we help investigate

Economic Research

  • Are consumer expectations improving or weakening?
  • How do sentiment indicators compare with macroeconomic developments?
  • What differences exist across markets and consumer groups?

Investment Analysis

  • Can consumer confidence indicators contribute information to investment research?
  • How have consumer signals behaved across historical economic periods?
  • Are consumer trends consistent with sector-level investment hypotheses?

Institutional Modelling

  • Which historical consumer indicators are available?
  • Are they sufficiently consistent for a particular analytical application?
  • What methodological limitations must be considered?

Relevant Kasi intelligence

  • Consumer Confidence Index
  • Consumer Expectations
  • Cost of Living
  • Financial Freedom
  • Historical Consumer Indicators

What clients say

“Our partnership with Kasi adds much value to our existing African data… The availability of Kasi CCI via Eikon, DataStream and Feeds will provide the global financial community with expanded coverage into Africa…”

Nadim NajjarManaging Director CEEMA, London Stock Exchange Group (LSEG)

Case studies

Corporate Strategy & Market Expansion

Before you enter a market, understand the consumers you hope to serve.

Aerial view of the Nairobi skyline

Entering a new market, developing a product portfolio or choosing growth priorities requires more than population statistics and macroeconomic forecasts.

Organisations need to understand consumer needs, financial conditions, purchasing behaviours and the differences between target segments.

Questions we help investigate

Market Attractiveness

  • What consumer characteristics could influence demand?
  • How do household priorities differ across markets?
  • Which trends warrant further investigation?

Growth Strategy

  • Which consumer segments appear most relevant to our proposition?
  • Where are important unmet needs?
  • What consumer risks and constraints should management consider?

Strategic Prioritisation

  • How do competing opportunities compare?
  • Which assumptions are supported by available evidence?
  • Where is additional research necessary before investment?

Relevant Kasi intelligence

  • Consumer Confidence
  • Cost of Living
  • Consumer Basket
  • Share of Wallet
  • Financial Behaviour
  • Consumer Segmentation
Development & Public Institutions

Effective programmes require a clear understanding of the people they serve.

Two men trading goods at an outdoor market

Governments, development organisations and public institutions need evidence to understand economic pressures, financial inclusion, consumer experiences and emerging social challenges.

National statistics provide essential context. Consumer surveys can add perspectives on perceptions, experiences and behaviours.

Questions we help investigate

Household Wellbeing

  • How are consumers experiencing financial pressure?
  • Which challenges are most widely reported?
  • How do experiences differ across groups?

Financial Inclusion

  • What barriers affect saving, borrowing and financial-service adoption?
  • How do consumers perceive financial security?
  • Which needs are underserved?

Programme Design & Evaluation

  • What do intended beneficiaries need?
  • How are services experienced?
  • Which barriers could affect participation or adoption?

Relevant Kasi intelligence

  • Cost of Living
  • Financial Freedom
  • Consumer Confidence
  • Financial Behaviour
  • Consumer Priorities
  • Thematic Research

What clients say

“KASI Insight have conducted numerous field work studies for us across the continent and due to their pan-African reach, they can penetrate markets that other research agencies are unable to reach… In many instances, Kasi were given very tight deadlines to complete the work – yet they delivered without fail.”

Alban PillayInsights Manager, HMG’s Africa Campaigns Hub, British High Commission

Case studies

Mapping the voices that shape UK–Africa relations

FCDO Africa Communications Hub, British High Commission

The challenge
Understand which voices have the greatest influence on UK–Africa relations in key African markets.
The result
Stakeholder intelligence that informs tailored communication strategies and diplomatic engagement.

Strategic Research

Read the case study
Case studies

Evidence-backed decisions across industries.

Development & Public Institutions

Health and social research to inform programmes and policy

A global health and development foundation

The challenge
Build evidence on adolescent girls' participation in sport, attitudes to feminine hygiene products, and COVID-19.
The result
Findings that informed programmes, awareness campaigns and public health responses.

Strategic Research

Read the case study
Development & Public Institutions

Mapping the voices that shape UK–Africa relations

FCDO Africa Communications Hub, British High Commission

The challenge
Understand which voices have the greatest influence on UK–Africa relations in key African markets.
The result
Stakeholder intelligence that informs tailored communication strategies and diplomatic engagement.

Strategic Research

Read the case study
One intelligence capability. Multiple ways to work with us.

The right approach depends on your business question.

Your situationKasi solution
“I need credible external evidence for a meeting.”Rapid Insights: Snapshot
“I need to understand a market or performance change.”Rapid Insights: Deep Dive
“I need to evaluate competing strategic opportunities.”Rapid Insights: Decision Analysis
“These questions arise throughout the year.”Intelligence Office
“I need an existing market report.”Intelligence Reports
“Our analysts need proprietary datasets.”DataHub
“We need new evidence for a specific decision.”Strategic Research

We begin by understanding the question and assessing the available evidence. We then recommend the appropriate service, analytical scope and next step.

Why Kasi?

Industry questions require more than industry commentary.

Original consumer evidence

Kasi continuously develops proprietary consumer intelligence across African markets.

Historical perspective

Selected indicators allow organisations to examine changes over time.

Cross-industry relevance

Consumer confidence, affordability, financial behaviour and purchasing patterns affect decisions across multiple industries.

Applied AI and analytical expertise

We combine technology with experienced analysts to investigate questions and interpret findings.

Evidence-based decision support

Our outputs focus on what the evidence shows, what it may suggest and where uncertainty remains.

Industries

What decision is your industry facing?

A bank deciding which customers to prioritise. An FMCG company investigating changing demand. A telecom operator developing a new service. An investor assessing consumer sentiment. A strategy team evaluating a new market.

Different questions. One starting point. Tell us what you're trying to understand or decide. We'll help identify the relevant evidence and recommend an appropriate approach.